supersede any previous agreements or understandings of any kind between State of Art Events “SOA” and the Client with effect from the date of deposit paid.
apply to all Goods and Services provided by SOA to, or at the direction of, the Client, except as otherwise agreed in writing; and
may be varied by ten (10) days’ written notice to the Client.
The Client agrees that if the Client requests Services from SOA, by way of purchase order or otherwise, and SOA agrees to provide the Services requested, the Client will be bound by these Terms, notwithstanding any failure by any party to sign this Agreement, or any variation to this Agreement that SOA may provide to the Client, and these Terms set out the sole basis for the provision of the Goods and Services requested.
The Client agree and acknowledge that “State of Art Events” is not responsible or accountable for any personal injury, loss or negligence resulting from use of goods supplied to you, or on behalf of you.
Bookings, Fees and Payments
To confirm a booking, SOA must receive a 30% non-refundable deposit (or agreed upon amount) of the total booking upon confirmation of order.
Payment of deposit constitutes acceptance of these “Terms and Conditions”.
To finalise a booking, SOA must receive:
The balance of the agreed services / hire price 30 days prior to delivery of the goods / event date.
Note, all orders placed less than 30 days or less from the event date require full payment to confirm booking.
Payments can be made via EFT. Please note your invoice number and name when making payments.
SOA may sub-contract all or part of this Agreement.
Please note quotes are valid for 30 days and do not constitute a confirmed booking.
SOA may withhold Goods and/or Services if the Client fails to make payments in accordance with the provisions of this Agreement.
The Client must advise SOA in writing of any disputed invoice or account within (5) business days of delivery of the invoice or delivery of the services, which ever is later, otherwise the Client is deemed to have accepted the charges as correct.
The client must reimburse SOA for all expenses incurred in recovering payment of overdue invoices, on a full indemnity basis, including the charges of any collection agents or solicitors appointed by SOA to assist with recovery.
Hire
Quotes are for 24 hours hire only unless otherwise agreed.
All items are hired unless otherwise stated.
Extra days can be negotiated for setup procedures to take place.
Weekly and long term hire rates are available.
The equipment supplied for hire always remains the property of State of Art Events.
Clear truck access to sites is a stipulation and any additional cartage and/or requirement for cartage including additional manual labour, forklifts and/ hiab trucks will be charged as an additional cost if deemed necessary.
The Client is responsible for any items hired from SOA. All items must returned cleaned and in the same condition as they were hired no more than 5 working days after the event.
Damages, breakages and missing items may be invoiced to reclaim the value of such items.
Delivery will be quoted with booking and the Client will be provided with a delivery the week prior to the event.
Styling and Florals
Event flowers will not be delivered unless final payment is made.
SOA is unable to guarantee the delivery of specific flowers, even if requested.
In the event of a specific flower type and or colour not being available from markets or growers, SOA may be required to use seasonal substitute. If this occurs the client will be notified ahead of time.
Flowers are a natural product and as such colours cannot be guaranteed.
Flowers around Public Holidays or special events (e.g., Christmas/New Year, Mother’s Day, Valentine’s Day) will have increased pricing and some limited availability may occur.
Once SOA has delivered flowers or finalised floral installations on site, we will not be held responsible for these items once our staff have left the location/venue. The client assumes all responsibility for the condition of the flowers, and other hired and purchased items, after delivery or pickup.
If requested, SOA will endeavour to repurpose florals from the ceremony to reception, however does not guarantee the quality of the arrangement will hold and may be exposed to damage by heat, weather and through transportation.
Floral quantities will be confirmed 30 days prior to the event booking and no decreases shall be allowed after this time. Additions to floral quantities can be made up to 2 week prior to the event. Such additions are subject to availability.
SOA reserves the right to substitute and/or implement design changes on the day of the event where logistical, safety or conditional issue arise.
The responsibility remains with the client to seek permission on behalf of SOA to complete any hanging, suspended or other uncommon floral installations at the event venue. SOA will not be held responsible or liable for any instances where work cannot be completed due to a lack of permission or lack of safety at the venue.
SOA reserves the right to photograph all arrangements upon installation for promotional material and/or marketing purposes.
Cancellation / Changes to Booking
In the unfortunate event that your event is cancelled, SOA requires a minimum of 60 days notice in writing from the Client.
Change of date of your event must be given in writing by the client a minimum of 60 days prior to the event.
On cancellation of your event more than 60 days prior; the Client will receive a refund of the balance of monies paid, less the non-refundable deposit amount and less any non-perishable items purchased on behalf of the Client for their event (such as vases, ribbons and other non perishable items).
Events cancelled less that 30 days prior to the event will require payment of 50% of the total invoice.
Events cancelled less than 14 days prior to the event will require payment in full.
There are no refunds for cancellations of individual items within 14 days of the event. Flowers for those items will be utilised to upgrade the arrangements purchased.
Reductions of up to 20% of the total booking can be made until 30 days prior of the event.
No reductions will be allowed less than 30 days prior to the event. Additions will be accepted up to 2 weeks prior to the event, however supply can not be guaranteed.
Force Majeure
No failure or omission by the parties to perform any of their obligations under this Agreement, except a failure to pay money, will be a breach of this Agreement or will create any liability, if such failure or omission arises from any cause or causes beyond the control of the relevant party, including but not limited to acts of god, fire, storm, lightning, global pandemic, flood, earthquake, acts of the public enemy, war, rebellion, insurrection, riot, invasion, strikes, and lockouts.A party seeking to rely upon this clause must promptly advise the other party by notice in writing of the details of the relevant event.
In the event of cancellation as a result of fire, natural disaster, tragedy or other similar unforeseen circumstances, to the extent feasible, SOA may refund the Client any amounts paid, minus fees and expenses (including costs of goods and professional time for design and other professional fees incurred).
